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Business Design

Business problems, analysed strategically and solved through brand solutions built to scale.

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AI films and photography built to scale D2C brands without scaling the cost.

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UI/UX and websites designed for how brands work in the AI era

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Intercommz App UI - Mellow Designs

Intercommz

Changing the way people work.

Services

Brand Identity
Business Design
Website Design / Development
App design
Design Thinking

The brief

Challenge

Intercommz, a task management and collaboration tool, aimed to enhance its user experience by simplifying communication, file storage, and cross-functional collaboration. However, its existing platform lacked the intuitive interface and cohesive design required to stand out in a crowded market.

Approach

We reimagined the platform with a clean, user-centric interface that streamlined task management and file sharing. We focused on enhancing functionality while maintaining a minimal and modern design, ensuring seamless navigation and improved team collaboration.

Result

The revamped platform elevated user engagement, reduced friction in task management, and positioned Intercommz as a trusted solution for secure and efficient team collaboration.

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Frequently Asked Questions

What does experience architecture mean for a SaaS product?

Designing the brand and the product as one journey. For Intercommz we developed brand strategy, identity design and website development together as a connected system rather than scoping the website as a separate project.

How do you make a collaboration tool feel secure and trustworthy through design?

Trust has to be designed, not claimed. Intercommz's brand positioning and customer experience design worked together to reinforce the platform as a secure, dependable place for team collaboration.

Can a website redesign reduce friction in how a product is used?

It can when the two are designed together. The revamped Intercommz platform reduced friction in day-to-day task management as a direct outcome of the website and experience architecture work.

What does customer experience design involve for a B2B SaaS platform?

Mapping real behaviour. For Intercommz we traced how users actually move through team collaboration tasks and shaped the platform's structure around those patterns rather than an idealised flow.

What changes day to day after a brand and experience overhaul?

The work gets faster, not just prettier. Intercommz's overhaul lifted user engagement and positioned the platform as a trusted choice for secure, efficient team collaboration.

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